Frequently Asked Questions

Learn more about what to expect when you purchase art from the Heirloom Print Shop.

Canvas and Paper Options

Learn more about the types of printing materials we use for our art prints.

'Rolled' canvas simply means that it is not stretched around a wooden frame. Our rolled canvas is cut to size and shipped ready to put in a frame. The canvas we use is crafted from a cotton-poly blend with a matte finish. It's acid free with a neutral pH coating which provides your art with an extended lifetime.

Textured Premium is our thickest paper option and is museum grade quality. It is heavy weight, comes with a matte finish, and is crafted from 100% cotton pulp. Our textured paper is also acid and lignin free which provides your art with an extended lifetime.

Smooth archival paper is our medium weight option. It is archival quality paper, crafted from 100% cotton pulp, and has a matte finish. Our smooth archival paper is acid and lignin free which makes it a great option for high quality, everyday prints.


Learn more about the types of frames featured in our listings.

I use second hand frames as well as digital frames for my product photos. I have not been able to find anything similar to the main wooden frame I use. We do offer a Gold Leaf Frame that you can find here.

Custom Sizes

Custom sizes may be available for certain art prints for an additional fee. If you would like to see if a custom size is available, please send me a message along with the name of the art print you are interested in. You can message me by using the contact form found here.

Reproduction and Usage guidelines

Digital files, printed copies, or original content received from the Heirloom Print Shop is not to be shared or sold in person, via email, website, blog, social media, online sales platform, or any other digital medium. Submitting digital files or original content provided by this shop to wholesale print companies or services is strictly prohibited.

Affiliate Program

Heirloom Print Shop does offer an affiliate program. Visit our Affiliate Program page to learn more about how you can earn money sharing art from our shop.

Shipping, Returns, Refunds, and Cancellations

For information about our shipping, return, refund, and cancellation policies, please visit our policy page.